NOD32 threat: win32/olmarik trojan-unable to clean

[bdeepa]

Hello,

Somehow my computer is infected with Olmarik Trojan. Please find teh results of the HijackThis logfile. Any help you can offer will be helpful.

Cheers,
Deepa


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:35:12 PM, on 4/5/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lenovo\ATK Hotkey\GFNEXSrv.exe
C:\Program Files\Lenovo\ATK Hotkey\LFKAS.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nlssrv32.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.exe
c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Lenovo\HOTKEY\LVOSDSVC.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
C:\PROGRA~1\Lenovo\LENOVO~2\LPMLCHK.exe
C:\Program Files\Lenovo\ATK Hotkey\LCONTROL.exe
C:\Program Files\Lenovo\ATK Hotkey\LFKA.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\iPass\iPassConnect\iPassConnectGUI.exe
C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\LifeSize\Desktop\LifeSizeDesktop.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
C:\PROGRA~1\ThinkPad\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://universe.gl3/bbappfx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlidOffi...&p2=5&p3=1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\LVOSDSVC.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
O4 - HKLM\..\Run: [LPMailChecker] C:\PROGRA~1\Lenovo\LENOVO~2\LPMLCHK.exe
O4 - HKLM\..\Run: [LCONTROL] "C:\Program Files\Lenovo\ATK Hotkey\LCONTROL.exe"
O4 - HKLM\..\Run: [LFKA] "C:\Program Files\Lenovo\ATK Hotkey\LFKA.exe"
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [iPassConnect] "C:\Program Files\iPass\iPassConnect\iPassConnectGUI.exe" /S
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Message Center Plus] C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe /start
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [LifeSizeDesktop] "C:\Program Files\LifeSize\Desktop\LifeSizeDesktop.exe" -autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\dbalakri\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Bluetooth.lnk = ?
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://vpna.greenpeace.org
O16 - DPF: {195538FD-1C39-44B1-A7C3-5D7137A8A8F1} (OPSWAT AntiViruses Class) - https://vpna.greenpeace.org/vdesk/termin...1,110,1224
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://vpna.greenpeace.org/vdesk/termin...,1215,1100
O16 - DPF: {30CF9713-6614-4556-B5F5-66F8C7F9DEF1} (OPSWAT FireWalls Class) - https://vpna.greenpeace.org/vdesk/termin...1,110,1224
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - https://vpna.greenpeace.org/vdesk/termin...,1215,1053
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://vpna.greenpeace.org/vdesk/termin...,0617,2017
O16 - DPF: {49EC7987-E331-44E3-B170-748B58A268B9} (OPSWAT ProcessesScanner Class) - https://vpna.greenpeace.org/vdesk/termin...1,110,1224
O16 - DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} (F5 Networks Policy Agent Host Class) - https://vpna.greenpeace.org/vdesk/termin...,0617,2003
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupd...6440521125
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://vpna.greenpeace.org/vdesk/termin...0,617,2010
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://vpna.greenpeace.org/vdesk/termin...10,902,806
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} (F5 Networks OS Policy Agent) - https://vpna.greenpeace.org/policy/downl...,1005,1351
O16 - DPF: {EBDC91CB-F23F-477D-B152-3F7243760D04} (F5 Networks OPSWAT Helper Control) - https://vpna.greenpeace.org/vdesk/termin...1,110,1224
O17 - HKLM\System\CCS\Services\Tcpip\..\{5DED9259-4B84-4EF1-BE27-28339A53BC12}: NameServer = 93.188.165.19,93.188.160.49
O17 - HKLM\System\CCS\Services\Tcpip\..\{7B103336-D634-4AD3-8C41-0EA65EB1E440}: NameServer = 93.188.165.19,93.188.160.49
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.165.19,93.188.160.49
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.165.19,93.188.160.49
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.165.19,93.188.160.49
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\Lenovo\ATK Hotkey\GFNEXSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate1ca81e297680890) (gupdate1ca81e297680890) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: ThinkPad PM Service for SL Series (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: iPassConnectEngine - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
O23 - Service: iPassPeriodicUpdateApp - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
O23 - Service: iPassPeriodicUpdateService - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Service of LFKA (LFKAS) - Unknown owner - C:\Program Files\Lenovo\ATK Hotkey\LFKAS.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\WINDOWS\system32\nlssrv32.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Power Manager DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe (file missing)
O23 - Service: Intel® PROSet/Wireless WiFi Service (S24EventMonitor) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

--
End of file - 16178 bytes

[miekiemoes]

Hi,

I have moved your thread to the correct part of this forum.

* Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• In case you already used MBAM previously, please update it before proceeding with the scan. To do this, click the "Update" tab and click the "Check For updates" button.
• Once the program has loaded and updates were downloaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply along with a fresh HijackThis log.
  

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

[bdeepa]

Hello,

Thanks for your fast reply. I installed Malwarebytes successfully but it seems that the software will not run. I can open the help file, but not the software to perform a scan. I even tried to temporarily disable my ESET NOD32 software and run MBAM software but nothing happened; just the hourglass appears briefly and then disappears.

I have emailed the software team for support and I am awaiting their reply. In the meantime I tried to do a system restore to a date last week when I was virus-free but although the system restore worked the virus is still there.

Any ideas what me next step is?

Cheers,
Deepa

[bdeepa]

Hi,

The MBAM support advised I run RKILL.exe then MBAM. I tried that a few times even in safe mode but still couldn't get MBAM to run.

So I got desperate and so I went onto the ESET NOD32 support site http://www.eset.com/us/support/contact#business

and used their self-service to describe problem and they pointed me to a link to clean the malware:
http://download.eset.com/special/EOlmarikRemover.exe

I used the remover and the virus seems to be gone. I have to run a few more checks to see if everything is functioning well.

Thanks again for your time and help.

Cheers,
Deepa

[/quote]

[miekiemoes]

Hi,

Since I work for Malwarebytes, it wasn't really needed to contact support team as I can help you with this as well

Please open the C:\Program Files\Malwarebytes' Antimalware folder and rename mbam.exe to firefox.com
Then doublecllick the renamed firefox.com and see if it will scan.

If not, please try again from Windows safe mode.

Edit, I see you just posted in between. If the "virus" is gone, then you should be able to run Malwarebytes again though, so please try once again with Malwarebytes, because I am sure your DNS settings are still compromised.

[bdeepa]

Yes I was able to run MBAM after the trojan was removed. As you suspected there were still 3 infected files, so I cleaned those up too.

My system is now back to normal, my web browsing is also no longer doing anything strange, and my files all seem to be working fine.

It seems the ESET Realtime protection was unable to prevent me from going to a known malicious site, and preventing the Olmarik Trojan file from executing. Thanks for pointing me to MBAM.

Anyways case is closed. Thanks for all your help.

[miekiemoes]

Glad I could help.

Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.
Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.

Happy Surfing again!